Privacy Policy

1. Introduction

Hustle OS LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy.

This Policy describes how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name
• Email address
• Phone number
• Billing and payment information
• Business information

B. Usage Data

• Platform activity and interactions
• Messages sent (SMS, email, chat)
• Call data (including duration and metadata)
• AI usage and automation activity

C. Device & Technical Data

• IP address
• Browser type
• Device information
• Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our platform
• Process payments and usage-based billing
• Deliver communications (SMS, email, calls)
• Power AI-driven features and automation
• Improve and optimize platform performance
• Ensure compliance with legal obligations

4. AI & Communication Data

Our platform uses artificial intelligence to power messaging, voice calls, and automation.

By using our services, you acknowledge:

• Communications may be generated or assisted by AI
• Messages and call data may be processed to improve system performance
• You are responsible for ensuring proper consent before contacting individuals

5. Sharing of Information

We may share your information with third parties as necessary to provide services, including:

• Payment processors (e.g., Stripe, NMI)
• Communication providers (e.g., Twilio, email providers, WhatsApp)
• AI service providers
• Hosting and infrastructure providers

We do not sell your personal information.

6. Data Retention

We retain your information for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

We may retain certain data even after account termination where required.

7. Data Security

We implement reasonable security measures to protect your information.

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Responsibilities

You are responsible for:

• Obtaining proper consent before sending messages or making calls
• Complying with applicable laws (TCPA, CAN-SPAM, etc.)
• Managing and protecting your account credentials

9. Cookies & Tracking

We use cookies and similar technologies to:

• Improve user experience
• Analyze traffic and usage
• Support marketing and advertising efforts

You may disable cookies through your browser settings.

10. Third-Party Services

Our platform integrates with third-party services.

We are not responsible for the privacy practices of those third parties.

You should review their policies separately.

11. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect data from children.

12. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Request correction or deletion
• Object to certain data processing

To make a request, contact us using the information below.

13. Changes to This Policy

We may update this Privacy Policy at any time.

Changes will be effective upon posting.

Continued use of the platform constitutes acceptance of updates.

14. Contact Information

If you have any questions about this Privacy Policy, please contact us at support@hustleos.ai.